Privacy

What we collect

When you send an enquiry or contact form, we collect the details you provide: your name, email address, phone number, business name, postcodes or site address, filter sizes and quantities, and any photographs, schedules or documents you attach.

We also collect basic website usage information through analytics to understand how the website is used.

Why we collect it

We use your information to review your requirement, prepare and send quotes, arrange supply, collection, delivery or servicing, and keep a record of your enquiry. We send you a receipt of each enquiry by email.

We only send marketing communications if you have chosen to receive them. You can opt out at any time.

How it is stored

Enquiries and attachments are stored in protected systems that are accessible only to authorised staff. Attachments are not publicly accessible. We keep enquiry records for as long as they are needed for quoting, orders and our business records.

Who we share it with

We do not sell personal information. We share it only with service providers who help us operate the website, store records and send email, or where required by law.

Access and correction

You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by emailing [email protected] or calling 07 3800 3448.

Contact

Total Air Filtration, Unit 1/19 Tradelink Road, Hillcrest QLD 4118. ABN 45 667 800 893.